A SAM tool seems like the answer to all your program’s problems. The tools are amazing and their capabilities continually expand. But is your program ready to launch a tool? To achieve a successful tool implementation is not nearly as easy as it looks or maybe as easy you are led to believe by the tool vendors. Many factors come into play when selecting and implementing a SAM tool successfully. Frustrations can abound on both the customer and vendor side of the fence. This session highlights areas that you need to carefully examine and address before the launch sequence begins.