A critical element of your vendor’s ERP system is that it meets and fulfills your ITAM program needs. If not, then you’re doomed to fail. The crux of any reverse logistics exercise is the cost savings derived from a sophisticated returns management system, along with other key attributes — compliance, volume tracking, timely reporting, grading, online reporting — of your vendor’s ERP system. Determining maximum asset value and assigning the proper disposition channel requires streamlined processes using advanced metrics and processes. Craig Boswell, president of HOBI International, Inc., discusses how IT asset disposition projects sink or swim based upon the ERP system.