Effective vendor management is paramount. This research will show you how to prioritize and classify your vendors with quantifiable, standardized rankings. It will show you how to standardize your processes and maintain an ongoing commitment to maximize the value of your vendor relationships. As IT services and products continue to become outsourced, IT is becoming increasingly dependent on external vendors, and a transaction-based approach becomes insufficient to guarantee continued value. When IT does not manage these vendors properly, performance levels can drop and fail to deliver essential services – and IT is left accountable From contracting to renewal – a successful vendor management office (VMO) depends on your ability to create repeatable, iterative processes that can flourish over many years of diligent work.