Vendor Management

Hunters, Gatherers & Ghosts: Building Accountability with Your Software Vendors


Grand Ballroom 2 May 22, 2019 10:00 am - 11:00 am

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Marisa Devlin

Have you ever embarked on a new corporate ITAM initiative, only to look back 18 months later and wonder what went wrong? The requisite workflow improvements were made internally, yet the new tool just isn’t performing as expected? In this session, we’ll talk about ways to qualify vendor sales teams to understand if you’re potentially going to be working with a Hunter, Gatherer or Ghost, and why understanding those profiles could mean the difference between a successful ITAM engagement and one that leaves everyone scratching their heads in confusion. We’ll use real world examples and specific customer feedback to review why many companies are buying their ITAM tools backwards, and expose specific inflection points with an ITAM project that could leave the customer vulnerable to disappointment.

Add to Calendar 05/22/2019 10:00 AM 05/22/2019 11:00 PM America/Los_Angeles Hunters, Gatherers & Ghosts: Building Accountability with Your Software Vendors Grand Ballroom 2